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Privacy Policy

The site administration respects the rights of visitors and recognises the importance of the confidentiality of the personal information of our site's visitors. This Privacy Policy applies to the information collected through this website.

What personal information do we collect from users who visit our site?

Personal information (PI) means any information regarding the identification of an individual, directly or indirectly, in particular by reference to identifiers such as name, surname, passport data, location data or an online identifier.

When ordering our services you may be asked to provide your last name, first name, e-mail address, phone number and other details necessary to provide the service.

When do we collect personal data?

when you register a personal account;
when you order a service;
when you subscribe to our newsletter;
when you take part in a survey;
when you send us feedback through the contact form.

How do we use your personal data?

to identify you on our website;
to process and fulfil your orders;
to confirm the services you have ordered;
to run loyalty programmes and promotions;
to carry out research and analysis in order to improve our service;
to send order confirmations and, where you have agreed, promotional e-mails.

How do we protect your personal data?

Your personal data is held in secure networks, and access to it is available only to a limited number of people who have special access rights to such systems.

How long do we keep your personal data?

The retention period depends on the grounds on which the data is processed. You may request information about the retention period for your data by contacting us at the address below.

The legal basis for processing your personal data

the performance of a contract, or steps taken at your request before entering into a contract;
compliance with a legal obligation;
our legitimate interests, where these do not override your rights and freedoms.

Where none of the above applies, we ask for your consent.

What are your rights?

to correct or update your personal data;
to restrict the processing of your data in certain circumstances;
to withdraw your consent at any time;
to object to processing in certain circumstances;
to access your personal data;
to lodge a complaint with the supervisory authority.

Do we use cookies?

Cookies are small files that a website or its service provider transmits to your computer's hard drive through your web browser.

We use cookies to

remember that you are signed in, so that you do not have to authenticate repeatedly;
remember your newsletter subscription preferences;
keep the data you entered in a form for further correspondence;
track site preferences and activity in order to improve our services;
collect aggregated data about traffic and interaction with the site;
enable social network functionality.

You can manage cookies through your browser settings. Please note that disabling them may affect how the site works.

Disclosure of personal data to third parties

We do not sell or share your personal data with third parties. Your personal information may be passed to service providers only to the extent necessary to deliver the services you have ordered.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy and will indicate the date of the latest revision below.

How to contact us

If you have any questions about this Privacy Policy or about the processing of your personal data, please write to us at [email protected].

Postal address: Lviv, 147 Zelena St., 79035, Ukraine

Date of the last revision of this Privacy Policy

6 September 2019